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ORDERS & DELIVERY · ORDERS

The order arrives, the flow starts itself

By hand, from the portal, the wholesaler or the marketplace — whichever channel an order comes from, it enters the same chain: stock drops, it goes for approval, it ships. The customer confirms delivery with one tap; if they don't, the system auto-closes after seven days — who confirmed is on record to the minute.

7 carriers 7-day auto delivery Full returns & exchange 3-channel notice
THE MODULE'S UNITS

Five units, one file: from order to delivery

The orders module is more than a list screen — from four-channel intake to cargo tracking, from customer confirmation to the return chain, an end-to-end operations desk. Each of the five units closes one job.

Order File

Every order from intake to delivery in one list — status, cargo and customer at a glance.

Open the File

Order Channels

Manual, customer portal, wholesaler or marketplace — four channels, one flow.

See the Channels

Cargo & Delivery

Seven carriers, tracking number, dispatch note — live tracking from ship-out to delivery.

See Cargo

Customer Confirmation

One tap "I received it"; if they don't, the system auto-confirms after seven days.

See the Channel

Returns & Exchange

The customer opens a return, you approve it — stock goes back, the refund chain builds itself.

See Returns
01 · ORDER ENGINE

Orders from four channels, one flow: you approve, the rest moves down the chain

By hand, from the customer portal, the wholesaler or the marketplace — wherever an order comes from it enters the same flow: stock drops, it goes for approval, it ships, it closes on delivery.

ARRIVES FROM ANY CHANNEL

Manual & Portal

From the admin panel by hand or the customer from their own catalog; the wholesaler orders on a credit limit.

See the Channels
STOCK MOVES ITSELF

Automatic Stock

The moment an order lands, stock drops; on reject or cancel it goes back — both ways.

See the Flow
MARKETPLACE SYNC

Auto-Pull

Marketplace orders are pulled into the system, the customer is matched and joins the same flow.

See the Channel
ORDER LIFECYCLE

The order's stop-by-stop flow

The order is taken, approved, shipped, delivered — every stop posts to the file, and at every step the customer is informed. Channel doesn't matter: by hand, from the portal or the marketplace, it's the same chain.

Explore Orders
One flow, four sources. Opened by hand, arriving from the portal, placed by the wholesaler or pulled from the marketplace — they all pass the same stops, stock drops once, and the customer is kept informed at every step.
One Order EngineBy hand or from the portal — same flow, same status discipline
Two-Way StockAn order drops it, a return or cancel puts it back
Order ReceivedManual, portal, wholesaler or marketplace — stock drops
Rate OfferedOn a foreign-currency order the rate goes to the customer
ApprovedMoves to preparation — the customer is notified
ShippedCarrier + tracking number, dispatch note to the customer
DeliveredCustomer confirmation or automatic after seven days
Return OpenedCustomer request — stock goes back, the chain builds
RefundPosts to the accounting chain, notice on three channels
Channel Doesn't MatterWherever it comes from: one flow, one file
02 · CARGO & TRACKING

Ship it, leave the tracking to the system

Seven carriers, tracking number, dispatch note — when it ships the customer gets notice on three channels; the status flow is live both on the panel and on the customer screen.

7 Carriers Tracking No. Dispatch Note Live Status

Ship-Out

Seven carriers, tracking number and dispatch note — the customer is notified when it ships.

  • Yurtiçi to DHL — 7 carriers
  • Tracking number + dispatch note
  • Ship notice on 3 channels
See Confirmation

Live Status Tracking

Approved, prepared, in transit, delivered — the status flows both on the panel and the customer screen.

  • 8-state flow
  • Shows in the client panel too
  • Tracking number on the customer side
See the File

Multi-Channel Notice

At every key step the customer is reached in-app, by SMS and by e-mail.

  • In-app + SMS + e-mail
  • On order & return events
  • Owner-anchored targeting
See Notices
Shipping is free-hand, tracking is automatic. Which carrier, which tracking number, when it left — all in the order file; the customer sees the status live from their own panel too.
03 · ORDER-NOTE STUDIO

An order isn't one line: add a note, attach an image

The customer adds a note or an image — "source this brand", "deliver by Friday", "the product in this photo"; the note and image drop into the order file — the same context in shipping, on the panel and in messaging.

Text note Attach image Special request Delivery preference
04 · DELIVERY CONFIRMATION

It shipped: the customer confirms delivery with one tap

The customer confirms the order with "I received it"; if they don't, the system auto-marks delivered after seven days. Who confirmed — the customer or the system — is on record to the minute; either way a notice drops.

One tap Automatic after 7 days Who confirmed on record 3-channel notice
05 · RETURNS & FILE ASSURANCE

The order file doesn't forget: it returns, it locks, it tracks

A return is opened, stock goes back, the refund chain is built; a shipped order isn't quietly deleted, the invoice status is watched — the file runs itself.

Returns & Exchange

The customer opens a return — defective, wrong or warranty; you approve, stock goes back, the item is exchanged or a refund chain is built.

  • 7-step return flow
  • Stock goes back
  • Refund posts to accounting
See the Chain

Order Lock

A shipped, delivered or invoiced order isn't quietly deleted — every step stays on record.

  • Locked-status guard
  • A trace at every step
  • Invoice-link check
See the Lock

Status & Invoice Tracking

The order links to an invoice, the payment status is watched; the status shows in the client panel too.

  • Invoice link + payment status
  • Status flow tracked
  • Visible in the client panel
See the Tracking
Returns & exchange in a separate tab — each request's steps, the stock reversal and the refund trail side by side
OUTPUTS

What comes out of the file: ready for delivery and audit

1 Cargo & Tracking Record Carrier, tracking number and ship date live in the order file.
  • Seven carriers
  • Tracking number + dispatch note
  • Shows in the client panel too
See the Record
2 Delivery Confirmation Record Who received it and when — customer or automatic — is on record.
  • One-tap confirmation
  • 7-day automatic backup
  • Who confirmed is clear
See the Record
3 Return File Return steps, stock reversal and the refund trail in one file.
  • 7-step return flow
  • Stock goes back
  • Refund trail
See the File
4 3-Channel Notice In-app, SMS and e-mail on order and return events.
  • In-app notice
  • SMS + e-mail
  • The customer at every step
See the Notice
5 Invoice Link The order links to an invoice, the payment status is watched.
  • Invoice link is built
  • Payment status tracked
  • Audit-ready trail
See the Link
Every order in its place.From channel to delivery confirmation — all in one file, all on record. See the flow
HOW IT WORKS

In five steps, from order to delivery

1 The Order Arrives

By hand, from the portal, the wholesaler or the marketplace; stock drops.

  • Four order channels
  • Stock drops by itself
  • Note & image attached
2 Approve

TRY straight through, foreign currency with a rate offer; the customer is notified.

  • TRY & foreign-currency approval
  • Rate offered to the customer
  • Notice on approval
3 Ship

Pick a carrier, enter the tracking number; a ship notice goes to the customer.

  • 7 carriers
  • Tracking number + dispatch note
  • Ship notice
4 Deliver

The customer confirms, or the system does it automatically after seven days.

  • One-tap delivery
  • 7-day automatic backup
  • Who confirmed on record
5 Close

Invoice link, payment tracking; if a return comes, the RMA chain.

  • Invoice & payment status
  • Return & exchange chain
  • The order closes in its file
Don't let order tracking scatter.Intake, approval, cargo, delivery, return — all with iStartPay. See the flow
ORDERS MODULE

Take orders from scattered tracking to a single flow

Multi-channel orders, seven-day automatic delivery and a full return chain — one module.
Pick your plan and get your first order into the flow today.

Order from any channelFour sources — manual, portal, wholesaler, marketplace — in one flow.
7-day automatic deliveryEven if the customer never taps, the order closes after seven days.
Full return & exchangeStock goes back, the refund posts to accounting.
3-channel noticeAt every step the customer is reached in-app, by SMS and by e-mail.