Service management that works like a living organism.
The moment a request lands, the system hears it: it finds the best technician, watches the field live and closes the job — invoice, contract and payout included. One trunk, one breath.
Every branch feeds from the same root.
Technical Service is the main trunk of iStartPay. From boilers to appliances, from installation to maintenance contracts — every specialty grows on the same root system. Requests, assignment, field, collection and contracts unite in a single ledger.
Five rooms, one breath.
Every organ of your service works in the same body — no step ever moves to another program.
Request Center
From the panel, the customer portal or the QR card on the device — wherever a request comes from, it lands in the same pool.
- Requests from customer + wholesaler portals
- Device history via QR service card
- 5-stage live status tracking
Smart Matching
The system weighs rating, distance and current load; it proposes the job to the right technician.
- Rating · distance · load score
- Customer preferences and blocks are remembered
- If the region is empty, central assignment steps in
Live Field
The map speaks in one breath: who is where, which job is at which stage — on the command screen.
- Technician location on the map
- En route → on site → completed flow
- Instant customer alerts via 3 channels
Finance Automation
The moment the job closes, the books close too: invoice, materials and payout settle by themselves.
- SRV service invoice, automatic
- MAT material line as a separate invoice
- Payout + offset in the wallet
Field Team
From application to assigned inventory, the technician lifecycle lives in one file.
- Technician onboarding with KYC
- Material requests and stock tracking
- Receipt approval on one screen
Customers choose their technician by seeing them.
Rating, distance, job count and live status line up on one screen. The customer can prefer a technician — or say "never again" — and the system remembers both.
Preferences and blocks are written to customer memory — the system remembers at the next match. · sample view
Customer on one end, technician on the other — the line stays open.
The customer opens and tracks the request from their own portal; the technician runs the job from their dark-themed portal. Both write to the same trunk.
When the job is done, what do you keep?
Every service leaves a tidy trail behind — all five are real outputs the system produces itself.
Work Order & Service Record
- 5-stage status history
- Region + device details
- Customer history via QR
SRV Service Invoice
- Automatic once the price is set
- Same ledger as accounting
- Collection tracking ready
MAT Material Invoice
- Items added in the field
- A separate invoice line
- Item-by-item records
Digital Service Contract
- From a template at closing
- Approval invite via 3 channels
- IP + timestamped approval
Payouts & Wallet
- Approval → payment → offset
- Debt offsets on record
- Closed with receipt approval
From request to payout in five steps.
A request lands
From the panel, the portal or a QR card.
Smart matching
Rating, distance and load are weighed.
Field, live
Location and status stream on the map.
Closing
The job ends; approval is digital.
The books close
Invoice and payout, automatic.
Bring your operation onto one trunk — let the root carry the rest.
Requests, technicians, field, invoices, contracts, payouts… all branches of the same root system. You grow the business.
Start with a free trial — setup takes minutes.